Professional Standards

Professional Standards

The mission of the Fort Pierce Police Department is to Reduce Crime and Enrich the Quality of Life through a Collaborative Partnership with All Citizens. The men and women of the Police Department understand that our greatest resource is the support of our community. This partnership between our citizens and the Police Department is something that we must constantly strive to protect, and it is a responsibility that is shared by every member of the Department.

The mission of the Office of Professional Standards is to protect the public trust and to maintain the integrity of the Fort Pierce Police Department. The policy of the Office of Professional Standards is to conduct thorough, fair, and objective investigations. 

If you wish to commend an employee for exemplary service or file a complaint regarding the conduct of a staff member, we encourage you to complete this Citizen Feedback form.

What does Professional Standards do?

• Investigate all allegations of unnecessary or excessive use of force, allegations of criminal misconduct, and allegations of false arrest.
• Investigate all allegations of racial profiling or biased-based policing.
• Investigate all allegations of intra-departmental misconduct including sexual harassment and complaints involving hostile work environments.
• The Unit receives, processes, and coordinates all internal and external complaints.
• The Unit conducts a review of uses of force, regardless if a complaint has been filed.
• Members of the Unit respond to scenes where an officer has discharged his or her firearm, as well as other serious incidents, and then conduct investigations to determine if the actions are in accordance with the Department’s policy and procedure guidelines.
• The Office of Professional Standards coordinates all discipline and grievance procedures with the City’s Human Resources Department, the Union, and the Criminal Justice Standards and Training Commission.
• The Unit reviews and coordinates all proposed disciplinary action against employees.
• The Office of Professional Standards maintains all applicable statistical data and continually conducts an analysis of the information in an effort to identify trends. A recommendation of the appropriate corrective action is then made.

To whom does the Office of Professional Standards report?

Professional Standards reports directly to the Major of Quality Assurance. 

How do I make a complaint?

Complaints can be made online, via telephone by calling 772-467-6800, or in person at the Fort Pierce Police Department. They can also be made directly to the Office of Professional Standards or any Department employee. Complaints concerning discourtesy or inadequate service will generally be forwarded to the employee’s command for investigation. They will then be thoroughly reviewed by the Office of Professional Standards once they are completed. Complaints concerning unnecessary or excessive force, false arrest, and complaints that are criminal in nature will be retained in the Office of Professional Standards for investigation. In most situations, a sworn, taped statement will be requested. Be prepared to provide the investigator with witness information. You will be treated professionally and courteously.

What happens when I make a complaint?

All complaints will be thoroughly examined. There are five possible dispositions and they are as follows:

• Not Sustained - There is insufficient evidence to confirm or refute the complaint.
• Sustained - The allegation is true. The action of our employee was inconsistent with the agency’s policy.
• Exonerated - The allegation is true; however, the action of our employee was justified and/or consistent with the agency’s policy.
• Unfounded - The allegation is either false or there is no credible evidence to support it.
• Policy Failure - A finding or conclusion that current policies, procedures, rules or regulations covering the situation were non-existent or inadequate; or the employee followed policy but the investigation reveals policy changes are recommended.

All decisions involving disciplinary action will be made in conjunction with the City’s Human Resources Department and the City Manager’s Office. Complaints that involve a possible criminal violation are sent to the Saint Lucie County State Attorney’s Office for review. 

Is there any risk to you when you make a complaint?

No. You will not be subjected to intimidation or any other improper behavior. However, if you intentionally make a false complaint against an officer or employee, you may be prosecuted criminally and/or held civilly liable.

Do police officers have rights when an allegation is made against them?

Yes, Officers are protected by Florida State Statute and their labor agreement, which provides that they shall not be subjected to harassment, intimidation, threats from supervisors, or unreasonable periods of interrogation. They have a right to have counsel or union representation during the investigation.
 
Policing in today’s society is demanding and challenging. The Fort Pierce Police Department will continue to demand the highest standards and excellence from its employees.